Service & Support

Outstanding Service At Every Step

At Infinite Therapeutics, we pride ourselves on personal service and professional support. We offer clients end-to-end dependability and responsiveness. We are closely involved from design and manufacture, to delivery, installation and beyond. We're committed to providing a smooth and easy purchase to complement our therapeutic products.

We're proud to offer live technical support. If you have any questions after installation, they will be handled promptly and professionally by our US-based support staff.


Where is Infinite Therapeutics based?+

Our corporate offices are located in Kingston, NH. It is from this location that we generate and process all sales and marketing. We have distribution centers on both coasts, and a satellite office located in Las Vegas, Nevada. Kingston is approximately 45 minutes north of Boston.

Who is Infinite Therapeutics?+

Infinite Therapeutics is a division of Infinite Creative Enterprises, Inc. The Infinity™ massage chair product line was launched in 2010. Since that time, we have experienced unprecedented growth within the industry, by pushing industry standards, technological innovation and product quality.

Where can I buy an Infinity™ brand massage chair?+

Our massage chairs can be purchased by any one of our numerous authorized dealers. To better understand our product line, view one of the many product videos available on our website.

How will I know that I am buying from an Authorized Dealer?+

All of our authorized dealers will prominently display our "Authorized Dealer" logo.

Always be sure that you are purchasing from an authorized Infinity™ dealer. To ensure that our customers' receive the utmost in service and support, our dealer application process is extensive.

What is the warranty?+

Infinite Therapeutics stands behind each and every massage chair produced and sold to our customers. We do this by offering a 3-Year "Peace of Mind" Warranty, which includes 1 Year Parts and Labor and 2 Years Parts. Please click here for details. 1 Year or 2 Year Additional Parts Warranties can also be purchased.

I am interested in becoming an Infinity™ dealer.+

We are currently looking to expand our dealer network. Click here, and complete and submit our Dealer questionnaire. You will receive a prompt response from one of our Dealer Representatives.

I am looking for an Infinity™ Owner's Manual?+
What if I experience a problem with my chair?+

Infinite Therapeutics offers world class customer service. Please call us at 1-603-347-6006 for technical support and assistance.