Service & Support

Outstanding Service At Every Step.

Outstanding Service Every Step of the Way

At Electro Medics, we pride ourselves on personal service and professional support. We offer clients end-to-end dependability and responsiveness. We are closely involved from design and manufacture, to delivery and installation. We’re committed to providing a smooth and easy purchase to complement our therapeutic products.

Electro Medics has the largest foot print in South Africa with exhibitions in the following malls for your convenience.

  • The Glen Shopping Centre
  • Sandton City Shopping Centre
  • Gateway Shopping Centre
Electro Medics is “The Largest Provider of Massage and Wellness products in South Africa for over 40 years. We at Electro Medics pride ourselves to be the most innovative provider of self help personal healthcare products that enables people to be pro-active in the maintenance of their health, general well being as well as total relaxation. A host of electronic and manually operated massage products are available from hand massagers to the latest 3D massage in South Africa.
Yes, Electro Medics is BEE Compliant.

You can phone us and place an order on 0861 22 28 22 or on 061 403 7655. You can also email us on

Electro Medics stands behind each and every massage chair produced and sold to our customers. We do this by offering a 6 year “Peace of Mind” Warranty as well as a Lifetime Manufacturer’s Warranty.

Approved by the:
NRCS – National Regulator for Compulsory Specifications in South Africa
CE – Certificate of Conformity
EC – Declaration of Conformity

We offer a free, no obligation home demonstration service by appointment only. We realise the best way for anyone to experience the chair is to try it in the privacy and comfort of their own home.

Electro Medics offers world class customer service. Please call us on 0861 22 28 22 for technical support and assistance.

Part of Electro Medics world class customer service is that We offer a Free delivery and installation within 100km radius from any of our nearest branches – terms and conditions apply.

Our team will install your Electro Medics Massage Chair within an hour. A professional demonstration will follow to ensure peace of mind. Your old chair is old news, so we’ll remove it free of charge should you require us to do so.

We are committed to provide a smooth and easy purchase so we offer the following options:

We accept cash
We accept EFT (Electronic Funds Transfer)
We accept all major Credit, Debit cards, RCS cards, American Express cards and Zapper, For your convenience we will bring a credit card machine along.

We are the only company to undertake insurance repair work.

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